Rights & Responsibilities
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Patient Rights
- A patient has a right to have respect for personal dignity and privacy during examination procedure & treatment, including medical records.
- A patient has the right to have all records pertaining to his medical care treated as confidential except as otherwise provided by law or third party contractual arrangements.
- A patient has the right to know what hospital rules and regulations apply to his conduct as a patient.
- A patient has the right to know the names and discipline of all doctors involved directly in his/her care.
- The patient has the right to full information in layman's terms, concerning his diagnosis, treatment and prognosis, including information about alternative treatments and possible complication. When it is not medically advisable to give such information to the patient, the information shall be given on his behalf to the patients' next of kin or other appropriate persons.
- Except for emergencies, the physician must obtain the necessary informed consent prior to the start of any procedure or treatment or both.
- A patient has the right to refuse drug, treatment or procedure offered by the hospital, to the extent permitted by law, and a physician shall inform the patient of the medical consequences of the patient's refusal of drug, treatment or procedure.
- The patient has the right to have information on the expected cost and receive a detailed explanation of his bill.
- A patient has the right to expect that within its capacity and policies a hospital will make reasonable response to the request of the patient for appropriate and medically indicated care service.
- A patient has the right to participate in the development and implementation of his or her plan of care.
- A patient has the right to prompt resolution of complaints and / or grievances from either the patient or his or her family.
- Patient have the right to respond to their spiritual needs without obstruction ongoing treatment.
- A patient with language constraint has the right to have an interpreter. Also patient should be spoken to in simple terms.
- A patient has the right to give consent to or decline to participate in any research studies or human experimentation affecting care and treatment.
Patient Responsibilities
- Provide information about present and past illness, hospitalizations, medications and other matters relating to your health history.
- Have members of your family authorized to review your treatment, if you are unable to communicate with doctors or nurses.
- Ask questions if you do not understand directions or procedures.
- Help your doctor, nurse, and healthcare support staff in their efforts to care for you by following their instructions and medical order.
- Report safety concerns immediately to your doctor, nurse, or any healthcare support staff.
- Avoid drugs, alcoholic beverages or toxic substances, which have not been administered by your doctor.
- Accept medical consequences if you do not follow the care, service or treatment plan provided to you.
- Help to control noise and the number of visitors in your room (or examination room, if you are an outpatient).
- Respect the property and supplies of the hospital.
- Use the call bell provided for your safety.
- Be considerate of other patients.
- Provide accurate information needed for processing your insurance coverage.
- Patient should adhere to the policies of the hospital in respect to smoking, noise, and visiting time, number of visitors and other rules and regulations.
- Patient and his / her relative should take care of your belongings, jewellery & cash are not to be kept inside the hospital premises.
- Patients are expected not to use abusive or profane language with other patients and staffs
- Patients are responsible for following hospital policies and procedures.
